Recruitment Needs offer specialist recruitment services to companies in the customer service and contact centre space across Ireland.

Our Team are passionate about what they do, and we go the extra mile to find you the most suitable candidates for your business. We understand that highly driven top performers can revolutionise business growth and work collaboratively to identify these people, based on your requirements and needs.

We bring different to the table. Our search techniques are constantly evolving; we work off our huge database and trusted referrals network to find you top talent.

We are proud to represent our top performers, placing exceptional candidates in these businesses to make a difference in business growth.


Are you a people person who excels at making good first impressions and building lasting relationships? Are you passionate about exceeding customer expectations to provide first-class customer service? Do you have an innate ability to handle disputes in a calm and collected manner? Are you a high achiever in your call monitoring in all your previous roles? If the answer to the above is a resounding YES, we may have the “PERFECT ROLE” to match your “PERFECT SKILLSET”.

Recruitment Needs currently have some brilliant customer service and call centre roles to suit ALL levels of experience across Ireland. We have partnered with leading companies in this sphere in the past and have maintained excellent relationships.

We initially speak with the candidate to understand their previous experiences and identify whether they possess the correct skillset and attributes for the particular role. We listen to what you have to say in order to gain a full understanding of your career goals and aspirations.

Once armed with this crucial understanding, we can then begin to match you to our respected clients in the customer service and call centre industry who are looking for talent such as yours.

We have placed professional candidates in several roles in the past to include:

Call Centre Staff

Collections Agents

Customer Success Roles

Call Centre Team Leaders

Dispute Resolution Agents

Team Managers

Operations Managers

Billing Agents

Sales and Lead Generator


Appointment Setters

Help Desk Agents

Inbound and Outbound Sales

Customer Support

If you are a skilled and experienced customer service or call centre candidate on the lookout for your next position or are a company on the lookout for exceptional talent; get in touch now and speak with our dedicated specialists.